Shipping policy

Last Updated: May 31, 2026

At Michelle Ink Works, we are committed to delivering our charming handmade accessories to your doorstep with care, reliability, and transparency. This Shipping Policy outlines our processing and delivery procedures so you know exactly when to expect your order.

Our Story and Commitment

The story of Michelle Ink Works began with a passion for creating small accessories that bring joy and personality to everyday items. Our shop focuses on designing charming decorative pieces such as cute bag charms, floral bead charms, and handmade accessories that add a unique touch to bags, keys, and personal belongings.

Each product is thoughtfully crafted and carefully inspected before shipping. We treat every order with attention and care to ensure it arrives safely and in excellent condition.

Shipping Destinations and Costs

To keep our pricing simple and transparent, we currently offer the following shipping structure:

Shipping Area: We currently ship to addresses within the United States.

Shipping Cost: Standard Shipping is FREE on all orders. No matter the size of your order, you will not be charged for standard delivery.

Order Processing Time

  • Order Cut-off Time: 5:00 PM (EST)
  • Handling Time: 2–3 business days (Monday – Friday)

Orders placed after the cut-off time will be processed on the next business day.
Please note that personalized products require careful preparation, which may affect processing time during peak seasons.

Shipping & Delivery Time

  • Transit Time: 3–5 business days (Monday – Friday)
  • Total Estimated Delivery Time: 5-8 business days depending on your location

All orders are shipped from our U.S. facility and delivered within the estimated timeframe.

Delivery times may be affected by weather conditions, holidays, or carrier-related delays.

Shipping Methods and Costs

  • Free Standard Shipping: We are proud to offer Free Shipping on all orders nationwide. No minimum purchase is required.
  • Trusted Carriers: We partner with leading carriers like FedEx, UPS, and USPS to ensure reliable delivery of your items.
  • Secure Packaging: Every accessory is carefully inspected and packaged with protective materials to help prevent scratches, tangling, or damage during transit, ensuring it arrives in excellent condition.

Order Tracking: Once your order has been dispatched, you will receive a Shipping Confirmation Email containing your tracking number. You can monitor your package’s journey directly through the carrier’s website. Please allow up to 24 hours for the tracking information to update.

Shipping Destinations Currently, Michelle Ink Works ships exclusively to addresses within the United States. We do not offer international shipping at this time.

Delivery Issues: Damage & Loss

  • Damaged Items: Metal art is durable but can be sensitive to extreme mishandling. If your package arrives damaged, please take clear photos of the packaging and the product and contact us at Support@MichelleInkWorks.com within 48 hours. We will arrange a priority replacement for you.
  • Lost Packages: If your tracking status shows "delivered" but you haven't received the item, or if it has stopped moving for over 5 days, please reach out to us so we can open an investigation with the carrier.

Address Changes

If you realize there is an error in your shipping address, please contact us email us immediately. We can only update the address if the order has not yet been handed over to the shipping carrier.

Order Support

If you have questions regarding your shipment or need assistance with your order, our customer support team is happy to help.

Name: Michelle Ink Works
Email: Support@MichelleInkWorks.com
Phone: +1 502-900-4565
Address: 6714 S 48th Ln, Laveen Village, AZ 85339, United States